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Service status

See current service availability and upcoming maintenance. 

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This page provides real‑time updates on scheduled maintenance and any temporary service interruptions.

If you’re experiencing an issue with online banking, mobile banking, or other services, check here first for the latest information.  

Merger update: Banking service interruptions

Banking services will be  unavailable from 6:30 p.m. CT on Friday, October 9 until Monday, October 12 as we bring our banking systems together. Learn more

Check below for service status updates

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Online banking

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Mobile app

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Member communication centre

Scheduled maintenance

To support ongoing improvements to our systems, scheduled maintenance will take place on Sunday, August 16, from 2:00 a.m. to 4:00 p.m. CT. During this time, digital banking will be unavailable and ATM/debit card transactions may be limited. We apologize for the inconvenience and thank you for your patience.

A supportive outlook when you need help 

We’re here if you need assistance. Connect with our team for guidance on your Outlook Financial accounts.  

Contact Outlook Financial